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InformationSTAT™ Public Education tools

The InformationSTAT™ public education and communications toolkit is a fully customizable set of public relations and communications tools designed to enhance consumer understanding of the benefits of health IT and health information exchange (HIE). These public awareness tools can be used by leaders of state, regional and community initiatives to educate consumers about the real difference secure electronic health information exchange can have on the health and healthcare of Americans.

The tools and resources in InformationSTAT™ Program include downloadable public announcements for radio, "print-ready" artwork for advertisements and billboards, and case examples that can be used in brochures related to electronic health information exchange. In addition, an eHI Guide for Consumers on Secure Health Information Exchange has been developed to support the consumer engagement by state, regional and community-based initiatives.

Key Messages That Resonate With Consumers

Public Opinion Strategies LLC conducted attitude and opinion research which incorporated both focus groups and a telephone survey, targeting consumers to inform the key messages included in the InformationSTAT™ public education and communications toolkit. The top four messages that resonated with consumers when asked when they might want to have secure access to electronic health information were as follows:

  • In an Emergency Medical Situation
  • When You Are on Travel Out of State
  • When You Visit Your Doctor
  • During or After Natural Disasters

InformationSTAT™ Public Education Tools That Support Key Messages

Numerous public education and communications tools were developed with the assistance of Health2 Resources to support key messages that resonate with consumers, including downloadable public announcements for radio, print-ready artwork for advertisements and billboards, case examples that bring life to the key messages. These customizable tools are available free-of-charge to subscribers of the eHI Connecting Communities Toolkit.

You can view the tools by clicking on the links below. To download and customize these documents, right click on any of the links below and save to your desktop.

  • Having Access to Electronic Health Information in a Medical Emergency

Emergency Public Radio Announcement

Emergency Print-Ready Advertisement-Color v1

Emergency Print-Ready Advertisement-Color v2

Emergency Print-Ready Advertisement-B&W v1

Emergency Print-Ready Advertisement-B&W v2

  • Having Access to Electronic Health Information While on Travel

Travel Print-Ready Advertisement Color v1

Travel Print-Ready Advertisement Color v2

Travel Print-Ready Advertisement B&W v1

Travel Print-Ready Advertisement B&W v2

Travel Print-Ready Billboard Color

  • Having Access to Electronic Health Information in a Natural Disaster, Such as a Hurricane

Case Example: Surviving Katrina

Hurricane Public Radio Announcement

Hurricane Print-Ready Advertisement Color v1

Hurricane Print-Ready Advertisement Color v2

Hurricane Print-Ready Advertisement B&W v1

Hurricane Print-Ready Advertisement B&W v2

Hurricane Print-Ready Billboard

 

Background

InformationSTAT™-a public education and communications toolkit, was developed by the eHealth Initiative Foundation with support from the U.S. Department of Health and Human Services (DHHS) which provided funds to strengthen Gulf Coast health care services and regional electronic health information infrastructure in the wake of Hurricanes Katrina and Rita. Public Opinion Strategies LLC conducted the attitude and opinion research to inform the messages included in the InformationSTAT™ Toolkit. Communications firm Health2 Resources played a key role in coordinating and overseeing the work. The communications-related components of the project were conducted over a 12-month period and supported by approximately $500,000.

e Toolkit's development.